Last updated: March 2025

At Kind Leadership, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with the General Data Protection Regulation (GDPR) applicable in Ireland and the European Union.

1. Information We Collect

We may collect and process the following personal data:

Contact Information – Name, email address, phone number, and organisation details when you submit a contact form or book a service.

Payment Information – If you purchase coaching, consulting, or speaking services, payments are processed securely through a third-party provider. We do not store or process payment details directly.

Website Usage Data – IP address, browser type, pages visited, and other analytics collected via cookies.

Client Information – If you engage in coaching or consulting, we may collect session-related information that you voluntarily provide.

2. Legal Basis for Processing Personal Data

Under the GDPR, we process your personal data based on:

Contractual necessity – To provide coaching, consulting, or speaking services.

Legitimate interest – To improve our website, services, and customer experience.

Consent – When you subscribe to newsletters or opt into marketing communications.

Legal obligation – To comply with tax, legal, and regulatory requirements.

3. How We Use Your Information

We use your personal data to:

Provide, manage, and personalise coaching, consulting, and speaking services.

Respond to inquiries and process bookings.

Improve website functionality and user experience.

Send relevant updates, newsletters, or marketing communications (you can withdraw consent anytime).

Comply with legal and regulatory obligations.

4. How We Protect Your Data

We implement appropriate technical and organisational measures to safeguard your personal data. However, no online transmission is completely secure, and we cannot guarantee absolute security.

5. Data Sharing and Third Parties

We do not sell or rent your personal data. However, we may share data in the following circumstances:

Service Providers – Third parties (e.g., payment processors, email marketing platforms) who assist in delivering our services.

Legal Compliance – If required by law or to protect our rights.

International Transfers – If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or reliance on services that comply with GDPR.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience and analyse website traffic. You can manage cookie preferences through your browser settings or our cookie consent banner.

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.

8. Your Rights Under GDPR

Under EU GDPR, you have the right to:

Access – Request a copy of your personal data.

Rectification – Correct inaccurate or incomplete data.

Erasure (Right to be Forgotten) – Request deletion of your data in certain circumstances.

Restriction – Limit how we process your data.

Objection – Object to data processing in specific situations.

Data Portability – Request transfer of your data to another provider.

Withdraw Consent – Opt out of marketing communications at any time.

To exercise these rights, please contact us.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised date.